gosloto Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and gosloto ("gosloto," "we," "us," or "our"), governing your access to and use of the gosloto online gaming platform available at gosloto.club (the "Platform").

By registering an account, accessing the Platform, or using any of the services offered by gosloto, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease all use of the Platform and close your account if one has been created. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all users of the Platform, including registered players, guests browsing the Platform, and any other individuals who access or interact with gosloto services in any capacity.

Access to and use of the gosloto Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout the duration of your account:

• You must be at least 21 years of age, as required under Philippine gaming regulations applicable to casino-style online gaming;
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law;
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law;
• You must not be a current employee, contractor, director, officer, or agent of gosloto, nor an immediate family member of any such person;
• You must not have been previously excluded or self-excluded from the Platform or any other gaming platform operated under Philippine gaming regulations.

gosloto reserves the right to request documentary proof of age and identity at any time, including but not limited to a valid Philippine government-issued identification card (e.g., PhilSys ID, passport, driver's license, UMID, or voter's ID). Failure to provide satisfactory documentation within the timeframe specified by gosloto may result in suspension of your account and withholding of any pending withdrawals pending verification.

Any person who provides false information regarding their age or identity in order to access the Platform commits a serious breach of these Terms. gosloto reserves the right to void all winnings, forfeit all balances, and permanently close any account found to have been registered by an underage individual or through fraudulent identity information.

To access the full range of gosloto services, you must register a player account. The following conditions apply to account registration:

• One Account Per Person: Each individual may hold only one active gosloto account. The creation of multiple accounts by the same individual is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and valid email address. You are obligated to update your account information promptly if any details change.
• Account Ownership: Your gosloto account is personal to you and may not be transferred, sold, gifted, or otherwise assigned to any third party. You may not allow any other person to access or use your account.
• Verification: gosloto may require you to complete identity verification (KYC) procedures before processing your first withdrawal or at any other time deemed necessary. This may include submission of government-issued identification and proof of address.

gosloto reserves the right to decline any registration application at its sole discretion, without obligation to provide reasons for such refusal.

You are solely responsible for maintaining the confidentiality and security of your gosloto login credentials, including your username, password, and any two-factor authentication codes associated with your account.

You must:

• Choose a strong, unique password that is not used for any other online service;
• Enable two-factor authentication (2FA) where available;
• Log out of your account after each session, particularly when using shared or public devices;
• Notify gosloto immediately at [email protected] if you suspect unauthorized access to your account or if your login credentials have been compromised.

gosloto shall not be liable for any losses, damages, or unauthorized transactions resulting from your failure to maintain the security of your account credentials. All activity conducted through your account will be deemed to have been authorized by you unless you have notified gosloto of a security breach in accordance with the procedure above.

gosloto employs industry-standard security measures including 256-bit SSL encryption and continuous monitoring for suspicious login activity. However, no security system is infallible, and gosloto cannot guarantee absolute security of your account against all possible threats.

gosloto supports deposits and withdrawals through the following payment methods: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The following terms apply to all financial transactions on the Platform:

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• Deposits are credited to your gosloto account balance instantly upon confirmation from the payment provider.
• You may only deposit funds from payment accounts registered in your own name. Third-party deposits are strictly prohibited.
• gosloto does not charge fees on deposits; however, your payment provider may apply their own transaction fees.

Withdrawals:

• Withdrawals will only be processed to a payment account registered in the same name as your gosloto account.
• GCash and PayMaya withdrawals are typically processed within five (5) minutes. Bank transfers to BPI, BDO, and Metrobank are typically processed within two (2) hours during Philippine banking hours.
• gosloto reserves the right to request additional identity verification documents before processing any withdrawal.
• Withdrawals of bonus funds are subject to the wagering requirements specified in Section 6 of these Terms.
• gosloto reserves the right to delay or withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms.

All transactions are conducted in Philippine Peso (PHP / ₱). gosloto is not responsible for any currency conversion fees that may be applied by your bank or payment provider.

gosloto offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before they may be withdrawn. The applicable wagering requirement will be stated clearly in the promotion terms.
• Eligibility: Bonuses are available only to players who have completed account registration and, where required, identity verification. Bonuses are non-transferable and may not be exchanged for cash except in accordance with the applicable wagering requirements.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Claiming a new bonus while a previous bonus is active may result in forfeiture of the earlier bonus.
• Abuse: gosloto reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using automated software to exploit bonus terms, or engaging in low-risk betting strategies designed to circumvent wagering requirements.
• Expiry: Bonuses that are not claimed or wagered within the specified validity period will expire and be removed from your account without compensation.

gosloto reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, subject to honoring bonuses already credited to player accounts in accordance with the terms applicable at the time of crediting.

All games available on the gosloto Platform are governed by individual game rules, which are accessible within each game interface. Players are responsible for familiarizing themselves with the applicable rules before placing any wager.

gosloto is committed to fair play. All games use certified Random Number Generator (RNG) technology, independently audited by recognized testing laboratories to ensure genuinely random and unbiased outcomes. Return-to-player (RTP) percentages are determined by game providers and are not altered by gosloto.

In the event of a technical malfunction, disconnection, or system error during gameplay, gosloto reserves the right to void the affected game round and refund the wager to the player's account balance. gosloto shall not be liable for any losses claimed to result from technical issues beyond its reasonable control.

Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated bots or scripts, or otherwise interfere with the integrity of any game on the Platform constitutes a serious breach of these Terms and may result in immediate account suspension and forfeiture of all balances.

The following conduct is strictly prohibited on the gosloto Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant Philippine law enforcement authorities where applicable:

• Registering more than one account, whether under your own name or using false or third-party identity information;
• Providing false, misleading, or fraudulent information during registration or at any subsequent point;
• Using the Platform for any money laundering, fraud, or other financial crime;
• Depositing funds obtained through illegal means or from payment accounts not registered in your own name;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game;
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer game formats;
• Exploiting software bugs, errors, or vulnerabilities for financial gain; any winnings obtained through exploitation of a known or unknown bug are void;
• Engaging in abusive, threatening, or harassing behavior toward gosloto staff or other players via any communication channel;
• Accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law;
• Attempting to circumvent any security, verification, or responsible gaming measure implemented by gosloto.

gosloto employs fraud detection systems and cooperates fully with Philippine law enforcement and regulatory authorities in investigating suspected illegal activity on the Platform.

gosloto is committed to promoting responsible gaming and player wellbeing. We recognize that gambling can become harmful for some individuals, and we provide a range of tools to help players manage their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, limits take effect immediately and may only be increased after a mandatory cooling-off period.
• Loss Limits: Players may set limits on the maximum amount they are willing to lose within a defined period.
• Session Time Limits: Players may configure alerts and automatic session termination after a specified period of continuous play.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a period of their choosing, during which no deposits or gameplay will be permitted.
• Self-Exclusion: Players who wish to permanently or indefinitely exclude themselves from the Platform may request self-exclusion by contacting our support team. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

gosloto strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access the Platform. If you are concerned about your own gambling behavior or that of someone you know, we encourage you to seek assistance from qualified support organizations.

For more information on responsible gaming practices and support resources available in the Philippines, please visit our dedicated Responsible Gaming page.

All content on the gosloto Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall design and compilation of the Platform (collectively, "Content"), is the property of gosloto or its content suppliers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any Content without prior written consent from gosloto;
• Modify, adapt, translate, or create derivative works based on any Content;
• Use any Content for commercial purposes or in any manner that competes with gosloto's business;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in the Content.

The gosloto name, logo, and all related marks are trademarks of gosloto. Unauthorized use of any gosloto trademark is strictly prohibited and may constitute trademark infringement under Philippine law.

To the fullest extent permitted by applicable Philippine law, gosloto, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any services offered therein.

Without limiting the foregoing, gosloto shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other intangible losses;
• Any interruption, suspension, or termination of the Platform or any service, whether due to scheduled maintenance, technical failure, or circumstances beyond gosloto's reasonable control;
• Any unauthorized access to or alteration of your account or data resulting from your failure to maintain account security;
• Any errors, inaccuracies, or omissions in game results caused by technical malfunctions or third-party software failures;
• Any losses arising from your reliance on information provided on the Platform that is subsequently found to be inaccurate or incomplete.

gosloto's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your gosloto account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit gosloto's liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable Philippine law.

gosloto collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

gosloto collects personal data for the following primary purposes:

• Account registration and identity verification (KYC compliance);
• Processing deposits, withdrawals, and other financial transactions;
• Complying with applicable Philippine anti-money laundering (AML) and counter-terrorism financing (CTF) regulations;
• Providing customer support and responding to player inquiries;
• Improving the Platform and personalizing the player experience;
• Sending promotional communications where you have provided consent to receive such communications.

gosloto does not sell your personal data to third parties. Data is shared only with service providers necessary to operate the Platform, regulatory authorities as required by law, and payment processors facilitating your transactions. For full details, please review our Privacy Policy.

gosloto reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Failure to complete identity verification within the required timeframe;
• Receipt of a chargeback or payment dispute from your bank or payment provider;
• Reasonable suspicion that your account is being used by an unauthorized third party;
• Compliance with a directive from a Philippine regulatory authority or law enforcement agency;
• Your request for self-exclusion under our Responsible Gaming policy.

Upon termination of your account for breach of these Terms, gosloto reserves the right to forfeit any remaining balance in your account, including both real-money funds and bonus funds, where such forfeiture is warranted by the nature of the breach.

Where an account is closed for reasons other than breach (e.g., at your own request or due to regulatory requirements), any verified real-money balance remaining in your account will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

You may close your gosloto account at any time by contacting our support team. Account closure requests are processed within five (5) business days.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and gosloto arising from your use of the Platform or these Terms, the parties agree to first attempt to resolve the dispute through good-faith negotiation. You may initiate this process by contacting our customer support team with a written description of your complaint.

If a dispute cannot be resolved through negotiation within thirty (30) days of the initial complaint, either party may submit the dispute to the appropriate courts of the Philippines having jurisdiction over the matter. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute.

Nothing in this section shall prevent gosloto from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights or prevent irreparable harm.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the gosloto Platform, please contact our customer support team through the following channel:

• Email: [email protected]
• Support Hours: 8:00 AM – 12:00 MN Philippine Standard Time (PHT), daily

When contacting support regarding a Terms-related matter, please include your registered account username and a clear description of your query or complaint to help us respond as efficiently as possible.

gosloto aims to acknowledge all written complaints within 24 hours and to provide a substantive response within five (5) business days of receipt.